FREE DELIVERY ON ORDERS OVER TZS 150,000◆VOLTA — TANZANIA AND BEYOND◆PAY WITH M-PESA, MIXX BY YAS, AIRTEL MONEY OR HALOPESA◆EVERY ARTIST. EVERY DROP. DIRECT TO YOU.◆BUYER PROTECTION ON EVERY ORDER◆FREE DELIVERY ON ORDERS OVER TZS 150,000◆VOLTA — TANZANIA AND BEYOND◆PAY WITH M-PESA, MIXX BY YAS, AIRTEL MONEY OR HALOPESA◆EVERY ARTIST. EVERY DROP. DIRECT TO YOU.◆BUYER PROTECTION ON EVERY ORDER◆
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Legal

Privacy Policy

Last updated: September 2026

This document is a starting foundation for VOLTA, written to reflect how the platform actually works today. It has not been reviewed by a lawyer and should not be treated as final legal counsel — especially given Tanzania's Personal Data Protection Act (2022) and the fact that VOLTA holds buyer funds in escrow until delivery is confirmed, which may itself require review before this launches broadly.

1. What we collect

Account information (name, email or phone number, password), profile details you provide (for Artists: brand name, bio, category, payout number), order and delivery information (address, city, phone number), and payment confirmation data from our payment providers. We do not store your mobile money PIN — payments are authorized directly through your mobile money app.

2. How we use it

To process orders and payments, arrange delivery, communicate order updates, prevent fraud, and improve the platform. Artist payout information is used solely to send earnings to the correct mobile money number.

3. Who we share it with

Payment processors (to complete transactions), delivery partners (to fulfil orders), and no one else for marketing purposes without your consent. We do not sell personal data.

4. Your rights

Under Tanzania's Personal Data Protection Act (2022), you have the right to access, correct, or request deletion of your personal data, subject to our legal obligation to retain transaction records for a reasonable period.

5. Retention

We retain account and order data for as long as your account is active and for a reasonable period afterward to comply with tax, accounting, and dispute-resolution obligations.

6. Security

Data is protected using database-level row security (RLS), meaning each account can only access data it is authorized to see. No system is perfectly secure, and we encourage using a strong, unique password.

7. Contact

Questions about this policy or requests regarding your data can be sent through the contact options on the VOLTA platform.

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